How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have kenmore commercial dryer, its start without putting

Customer Question

Hello,
JA: Hi. What do you want help with?
Customer: i have kenmore commercial dryer, its start without putting coun in it and this keep running forever until i open the door and it stopped. I bought new timer and this timer does the same. What i am doing wrong? Help and thanks
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer: Its bran new . Model 110.67122310
JA: Do you plan on doing the work yourself?
Customer: I need someone to fix it.
JA: Anything else we should know to help you best?
Customer: Do you have teachnician?
Submitted: 10 months ago.
Category: Appliance
Expert:  Webb-Guy replied 10 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one who will try to assist you today. We do not send out technicians but if you are interested in trouble shooting your unit with us I would be more than happy to try and assist you.

Customer: replied 10 months ago.
Ok, i will wait your assist. Are you going to post it here or call me?
Expert:  Webb-Guy replied 10 months ago.

I will post it here. I am going through some information so I can make sure I give you the most accurate advice.

Customer: replied 10 months ago.
Thanks
Expert:  Webb-Guy replied 10 months ago.

You are very welcome

Expert:  Webb-Guy replied 10 months ago.

Do you have the key to the coin box?

Customer: replied 10 months ago.
I do.
Expert:  Webb-Guy replied 10 months ago.

Try using the key to unlock the coin box.

Customer: replied 10 months ago.
i am at my work. i will do this in few hours later.
Expert:  Webb-Guy replied 10 months ago.

That is perfectly fine. Just message me when you are ready.

Customer: replied 10 months ago.
Hi, it still works with openning coin door,
Customer: replied 10 months ago.
I unlock the coin box still runs without putting coin.
Expert:  Webb-Guy replied 10 months ago.

Ok give me a few mins to pull up your information again.

Customer: replied 10 months ago.
hi, been waiting since last night. hope you have something to tell me.