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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My Samsung washer won't drain or spin. 5-6 years old. its a

Customer Question

my Samsung washer won't drain or spin.
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: 5-6 years old. its a front load
JA: Do you plan on doing the work yourself?
Customer: if I can
JA: Anything else we should know to help you best?
Customer: yes....the other day the door would not unlock, it wouldn't drain or spin. I took the back panel off and drained by hand. The door would unlock I ran a wash cycle same thing, it wont drain or spin
Submitted: 11 months ago.
Category: Appliance
Expert:  AppTech8579 replied 11 months ago.

Please post model number.

Customer: replied 11 months ago.
model # WFMC3200UC
Expert:  AppTech8579 replied 11 months ago.

Have you made sure drain hose is clear?