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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My ice machine runs and the water goes into the freezing

Customer Question

My ice machine runs and the water goes into the freezing compartment but does not make ice my machine is U-LINE ECHELON SERIES MODEL CLR2160
JA: What's the make and model? And have you checked the settings recently?
Customer: Yes checked settings
JA: Do you plan on doing the work yourself?
Customer: If we can just don't know what's wrong
JA: Anything else we should know to help you best?
Customer: Just that it won't freeze any ice
Submitted: 10 months ago.
Category: Appliance
Expert:  Webb-Guy replied 10 months ago.

Hello and welcome to Just answer. My name is ***** ***** I will be the one to try and assist you today. Give me just a few minutes while I try to pull up some information.

Customer: replied 10 months ago.
Everthing works but won't freeze any of the water to make ice
Expert:  Webb-Guy replied 10 months ago.

Ok so have you checked the temp to your unit? If you have do you happen to see a reset button at the side of your ice maker. It may just be as simple as hitting a reset button?

Expert:  Webb-Guy replied 10 months ago.

are there any error codes letters or numbers displaying on the unit?

Customer: replied 10 months ago.
Never mind
Expert:  Webb-Guy replied 10 months ago.

I will send this question in to be cancelled.