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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My Bosch is showing error 15 along with the words water tap

Customer Question

My Bosch is showing error 15 along with the words water tap and aqua stop
I can not turn it off
Submitted: 10 months ago.
Category: Appliance
Expert:  Kelly replied 10 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 10 months ago.
  • Your dishwasher is in flood mode. Water has gotten into the base of the machine and actuated the float. Most models may be accessed from the front by removing the access panel from below the door. Of course, turn the breaker off before removing any access panels. Can you remove that panel and check that area for leakage, please?
  • May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 10 months ago.
Does that look like a model #
Expert:  Kelly replied 10 months ago.

No, the model tag is on the right side of the door once opened. It will look like SHU43ABUC/01.

Customer: replied 10 months ago.
Expert:  Kelly replied 10 months ago.

Sorry you are having trouble. I will place your question back to the list.

Customer: replied 10 months ago.
Customer: replied 10 months ago.
Really? I really need help now not in 24 hours
Customer: replied 10 months ago.
Ok so we got the front off and you are leaving us, why?
Expert:  Kelly replied 10 months ago.

I thought you were not receiving my replies. I can help if you are able to see my responses now.