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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Is it possible to bypass the self-clean function on the ERC?

Customer Question

Is it possible to bypass the self-clean function on the ERC? The door lock motor is seized (reduction gears); door is unlocked, but ERC says it's locked- won't allow anything to happen on the panel. Can't use clock, settings, clear. Within the first 2 mins of plugging in, the panel flashes PF (panel failure?), then beeps and flashes "door locked" every 10 secs or so...
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 year ago.

May I please have your model number so I am able to provide you with accurate, model specific information?