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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My washing machine spins but the water wont drain, let me go

Customer Question

my washing machine spins but the water wont drain
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: let me go see.... one moment pls
JA: Do you plan on doing the work yourself?
Customer: its a kenmore stackable top loading
JA: Anything else we should know to help you best?
Customer: just that i've taken all the clothes out and now there is approx 6" of water remaining inside that i can get to spin, but not drain. Also depending on how long I try this for, i start to smell that burning rubber smell perhaps from the motor?
Submitted: 1 year ago.
Category: Appliance
Expert:  Webb-Guy replied 1 year ago.

Hello and welcome to just answer my name is ***** ***** I will be the one who will assist you. Do happen to have the model number of your washer.