How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My dishwasher will not start or turn on when the power

Customer Question

My dishwasher will not start or turn on when the power butten is pushed. I tried the child proof switch and nothing. I checked, it has power at the junction box.
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: My dishwasher is a Samsung DMT Series. I don't know the actual number, where would I find that.
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: The sink was pluged up the other day and the washer would start and run for a few seconds then stop. I thought it was trying to empty out water bur couldn't because of the backup. So I took off the drain line from the washer and drained it. It stopped after that.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 year ago.

Any lights at all coming on or is it totally dead?