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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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A week ago my dishwater quit running the draining cycle and

Customer Question

a week ago my dishwater quit running the draining cycle and was unable to do anything. I found water in the tub and was unable to have dishwasher empty water My son ran test on it but could not find problem. So since the front was removed and module removed from front the service person would not do anything to machine
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: M0del number is12762K311 Kenmore Elite ultraclean dishwasher
JA: Do you plan on doing the work yourself?
Customer: We would if could
JA: Anything else we should know to help you best?
Customer: what is causing the problem?
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 1 year ago.

How is the dishwasher reacting now if you try to run a cycle? Will the control panel light up? Can you change and select the different options and cycles?