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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Water leaks into the fridge and then into the freezer when I

Customer Question

Hi. Water leaks into the fridge and then into the freezer when I use the water dispenser. I suspect that a repair person is needed, but I thought I'd check with you. Thanks.
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Purchased in January. Will check model
JA: Do you plan on doing the work yourself?
Customer: No, we have a maintenance agreement.
JA: Anything else we should know to help you best?
Customer: No, LFXS24566.
Submitted: 1 year ago.
Category: Appliance
Expert:  Webb-Guy replied 1 year ago.

Hello and welcome to just answer my name is ***** ***** I will try my best to assist you today. Five me one moment while I pull up your manual ok.

Expert:  Webb-Guy replied 1 year ago.

Now is the water leaking from inside of the unit or on the outside and getting into the fridge and freezer that way?