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So I understand the washer doesn't spin anymore but does it still drain even though it won't spin? If it does still drain can you turn the washer back to wash and see if it still agitates? Often times on this model when the unit stops spinning it will stop agitating as well.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?