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My ice maker makes a loud intermittent noise that only stops

Customer Question
Hi, Yes, my ice...
Hi, Yes, my ice maker makes a loud intermittent noise that only stops when I turn off the water to the fridge
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: GE PDS22MISBCC, About 8 years
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: I'm also noticing that the ice will partially meltand re freeze
Submitted: 1 year ago.Category: Appliance
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Answered in 2 minutes by:
9/13/2016
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,327
Experience: Highly accurate diagnostician with over 30 years experience!
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Appliance Technician: Kelly, Appliance Technician replied 1 year ago

Is the noise coming from the inside of the freezer (ice maker area) or the area on the outside of the cabinet?

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Customer reply replied 1 year ago
Not sure
Appliance Technician: Kelly, Appliance Technician replied 1 year ago

If you look at the ice maker, there are "fingers" that run down the center of the ice maker. Which direction are they pointing?

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Customer reply replied 1 year ago
Left to right
Appliance Technician: Kelly, Appliance Technician replied 1 year ago

Is there ice in the maker waiting to be dumped now?

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Customer reply replied 1 year ago
No
Customer reply replied 1 year ago
I've had it off for a few months
Appliance Technician: Kelly, Appliance Technician replied 1 year ago

Okay, it sounds like it is unable to fill with water, causing the buzzing sound you hear as it tries to fill. Since it is not filling with water, it will cycle pretty quickly. Is the water dispenser still working?

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Customer reply replied 1 year ago
I just turned it back to see. At this point I don't know
Appliance Technician: Kelly, Appliance Technician replied 1 year ago

Well, if the dispenser works, we know the water supply to the valve is good and the filter path is clear. So, that would likely indicate that the water inlet valve is faulty. The valve is mounted on the back of the cabinet. I suspect it will need to be replaced but let me know if the water dispenser does not operate.

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Customer reply replied 1 year ago
If the water dispenser dose not operate, then what do I need to do?
Customer reply replied 1 year ago
is the water valve something that I can replace on my own?
Appliance Technician: Kelly, Appliance Technician replied 1 year ago

If the dispenser does not operate (the one in the refrigerator where glasses are filled), then the water supply may be off or the filter plugged. The valve is very easy to replace, it is mounted on the back of the cabinet and is easily accessed by pulling the refrigerator out.

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