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Hello and welcome to just answer my name is ***** ***** I will be the one who tries to assist you today. It sounds to me like there may be a problem with the water valve. Either clogged or just not functioning and if its 16-17 yrs old its an even stronger possibility the water valve has just gone bad.
You can always try removing the valve and cleaning it under hot water and seeing if that will help the unit to getting water flowing back through it correctly.
This is what your inlet valve should look like.