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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22002
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a Profile refrigerator. It seems to act up: the

Customer Question

I have a Profile refrigerator. It seems to act up: the temperature has gone up for the last several hours, ice cream is melting in the freezer compartment, and the temperature in the refrigeration is as warm as the room temperature. I push the button "colder", the panel shows 26.36 for both sides of the frig. I push "colder" again it shows -144, but there is no change in the temperature. It seems the control panel does not work. How do I fix it?
Submitted: 10 months ago.
Category: Appliance
Expert:  Kelly replied 10 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 10 months ago.

Unplug the refrigerator for 15 minutes to reset the electronics. If the issue is electronic in nature, that may correct it.

  1. Can you hear a fan running in the freezer section?
  2. Can you see any frost on the back wall inside the freezer?