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Ask Webb-Guy Your Own Question
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2016
Experience:  maitenance tech at casto
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Whirlpool 29 cu ft french door Gold series, water leaks from

Customer Question

JA: Hello. What is your issue regarding?
Customer: Whirlpool 29 cu ft french door Gold series
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: water leaks from the left of the water filter. the filter itself is not leaking. there is also ice build up on the upper left back side
JA: Do you plan on doing the work yourself?
Customer: model number wrf989sdaw
JA: Anything else we should know to help you best?
Customer: everything else works fine
Submitted: 1 year ago.
Category: Appliance
Expert:  Webb-Guy replied 1 year ago.

Hello and welcome to just answer my name is ***** ***** I will be the one who will try to assist you today. Give me just one moment while I pull up your manual.

Expert:  Webb-Guy replied 1 year ago.

Inspect the water filter housing for cracks. If you discover any cracks in the water filter housing, replace the housing.

The water filter might be not fitted properly on the filter housing. If the water filter is not fitted properly, water may leak from the filter. Remove and reinstall the filter to ensure that it is fitted properly.

Expert:  Webb-Guy replied 1 year ago.

Have you been able to check out the filter area yet? Just following up to see if you were still needing my assistance.