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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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GE Stack washer dryer - model - Gud27gssj0ww Washer fills

Customer Question

GE Stack washer dryer - model - Gud27gssj0ww
Washer fills with water but won't agitate
Washer spins and drains no problem and seems the door lock is functioning properly.
Washer is brand new and customer has had problem since day one.
I ordered the control board WH12X22743 but its back ordered so I want to make sure its the problem before I wait for this part.
Submitted: 11 months ago.
Category: Appliance
Expert:  Tyler Z. replied 11 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 11 months ago.

Unfortunately I really don't know this model all that well I'm afraid Customer. I'll have to opt out and allow another expert to answer this question if they can tell you what to test. I apologize about that.