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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22300
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a Maytag Neptune gas dryer MDG9700AWW and it does not

Customer Question

i have a Maytag Neptune gas dryer MDG9700AWW and it does not turn on. It has power and the door light works.
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: MDG9700AWW approx 7 yrs old
JA: Do you plan on doing the work yourself?
Customer: yes and i am competent
JA: Anything else we should know to help you best?
Customer: display board does not illuminate
Submitted: 11 months ago.
Category: Appliance
Expert:  Kelly replied 11 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 11 months ago.

Can you please unplug the machine for at least 15 minutes to reset the controls? Please let me know what happens after plugging it back in.