Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Tyler I have a Maytag Neptune Gas dryer mdg6700aww it has a

Customer Question
Hello Tyler I have a...
Hello Tyler I have a Maytag Neptune Gas dryer mdg6700aww it has a TS error displaying which references a bad thermostat. I 1st tested it with my ohm meter and it tested bad replaced it with a new thermostat and i still have the error TS whats your thoughts
Submitted: 1 year ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 day by:
9/5/2016
Appliance Technician: travis webb,
 replied 1 year ago
travis webb
Category: Appliance
Satisfied Customers: 2,515
Experience: maitenance tech at casto
Verified

Hello and welcome to just answer my name is ***** ***** I will be the one who will assist you today. This error is actually the thermistor code.

Display Fault/Error Codes

Display Description Trigger Action Taken

tS Dryer Thermistor Short Sensed The Thermistor resistance is very low. Check for:

- Clogged lint screen.

- Restricted vent system.

- Check Thermistor resistance.

- Check for diagnostic code 1

Ask Your Own Appliance Question
Appliance Technician: travis webb,
 replied 1 year ago

http://www.repairclinic.com/PartDetail/Thermistor/WP35001191/1185513?replacedManufacturerPartNumber=35001191

Also if you want to test your thermistor even though I know this is the problem it can be tested this way.

https://www.youtube.com/watch?v=oaABV5WV6sI

Here is a video on how to replace it and I can also provide the service manual if you would like

https://www.youtube.com/watch?v=2UGpQUsOy4U

Ask Your Own Appliance Question
Customer reply replied 1 year ago
Hi I was fully aware of what the error code is. I also tested the sensor and it failed therefore I replaced it and it still shows the same error code. need help
Appliance Technician: travis webb,
 replied 1 year ago

So are you saying you have already replaced the thermistor and it did not solve the problem? Just so we are on the same page.

Ask Your Own Appliance Question
Customer reply replied 1 year ago
I don't know how to be any clearer can you call me(###) ###-####or(###) ###-####
Customer reply replied 1 year ago
I really need to get an answer on this please
Appliance Technician: travis webb,
 replied 1 year ago

I just got on if you give me a few mins. I can call.

Ask Your Own Appliance Question
Appliance Technician: travis webb,
 replied 1 year ago

I do apologize about the delay if you would like I can call. I do have a question first. Did you try unplugging the dryer at all. If you have not lets try unplugging it for a few mins. and then plug it back in and lets see what happens.

Ask Your Own Appliance Question
Appliance Technician: travis webb,
 replied 1 year ago

What I am thinking is that it just needs reset since you have already replaced what needed replaced. So lets try and figure out together how to reset the dryer.

Ask Your Own Appliance Question
Customer reply replied 1 year ago
I did cycle power already a number of times unless there is another way of "resetting" I am at a loss
Appliance Technician: travis webb,
 replied 1 year ago

Let me see if I can find if here is a special reset for your dryer. Bare with me one more moment.

Ask Your Own Appliance Question
Appliance Technician: travis webb,
 replied 1 year ago

Clearing Diagnostic Codes

To clear the diagnostic code list press the

Sensor Dry

Level

and

Time

keypads together for 3 seconds while

viewing the list. The cycle count for each diagnostic

code will be reset to 0, but not the machine cycle

count.

This should clear your code. Please do let me know if this works .

Ask Your Own Appliance Question
Appliance Technician: travis webb,
 replied 1 year ago

Are you still with me?

Ask Your Own Appliance Question
Appliance Technician: travis webb,
 replied 1 year ago

Just trying to see if that worked or not?

Ask Your Own Appliance Question
Customer reply replied 1 year ago
it didn't work there was no visual indication of anything happening when I simultaneous held down the Sensor Dry Level and
Time
Customer reply replied 1 year ago
Please call me(###) ###-####
Appliance Technician: travis webb,
 replied 1 year ago

the sensor sends a signal back to the control by way of resistance. So, either the signal it is sending is bad or the control is unable to interpret it. If the sensor is new, there is an issue with the wiring between the sensor and the control or the control is faulty. The key is to measure the resistance of that sensor at the control so it reads through the wiring harness. If it tests good at the control, then the issue is with the control.

Ask Your Own Appliance Question
Customer reply replied 1 year ago
ok I will pull the harness and test I guess at that time if it reads 10k or around that area its a faulty control board. what would be the model of the replacement control board.
Appliance Technician: travis webb,
 replied 1 year ago

give me just moment and I will shoot you a link.

Ask Your Own Appliance Question
Appliance Technician: travis webb,
 replied 1 year ago

http://www.partadvantage.com/lookup/93781/572421

Its part number 3 in this diagram and here is the link for the part you will need to order.

http://www.repairclinic.com/PartDetail/Main-Control-Board/WP35001153/1122533?rcaid=1000054

If you find this information helpful please do rate with 5 stars at the top so I can be credited for my time. If you have any follow up questions rating does not stop you from following up with me.

Ask Your Own Appliance Question
Appliance Technician: travis webb,
 replied 1 year ago

Hey just wanted to check in with you and see if you were able to check out the parts and information I have sent you. If you feel I was able to help you please do rate with the 5 stars at the top so I can be credited for my help. You can still follow up after rating.

Ask Your Own Appliance Question
Customer reply replied 1 year ago
Hello here is a disclosure for this part:Main Electronic Control Board. Note: This Part Is Often Misdiagnosed And Requires Electrical Testing With A Volt/Ohm Meter To Determine If It Is Defective.Where is this part located on the machine it doesn't resemble the control panel that is on my machine
Appliance Technician: travis webb,
 replied 1 year ago

http://www.partadvantage.com/lookup/93781/572421

That is the exact one for your model I just double checked and you can find the part you are looking for by finding the number 3 on this list.

Ask Your Own Appliance Question
Appliance Technician: travis webb,
 replied 1 year ago

Are you able to figure out looking at that diagram?

Ask Your Own Appliance Question
Ask travis webb Your Own Question
travis webb
travis webb
travis webb
Category: Appliance
Satisfied Customers: 2,515
2,515 Satisfied Customers
Experience: maitenance tech at casto

travis webb is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Maytag Eclipse stove top and oven elements not working,
Maytag Eclipse stove top and oven elements not working, Power to clock and lighted functions still on. Is there a internal fuse in this stove? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Hearing a noise from my Samsung Refrigerator. Sounds like
Hearing a noise from my Samsung Refrigerator. Sounds like fan motor. It stops when I open the door then starts back up whenI close it. … read more
Daniel
Daniel
senior service enginner
High School or GED
2,308 satisfied customers
The heat from the oven continues, even though we shut it
The heat from the oven continues, even though we shut it down. Does it run until it cools off? … read more
McgiverSR
McgiverSR
Technician
Vocational, Technical or Trade School
37 satisfied customers
I have a maytaag Bravos XL washer, model MVWDW0, Serial
I have a maytaag Bravos XL washer, model MVWDW0, Serial #C53271307. Most of time it works fine, but every once in a while it will continue to run through the rinse cycle. This seems to be the case onl… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Our Ice Maker doesn't make ice anymore. GE Profile.
Our Ice Maker doesn't make ice anymore JA: What's the make and model? And can you guesstimate how old it is? Customer: GE Profile JA: Do you plan on doing the work yourself? Customer: Model#GSS25WSTA … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have an older model Kitchen aid Superba that's having some
I have an older model Kitchen aid Superba that's having some issues. We had a tech come look at it and the door switch board along with the main control board were fried. We replaced the switch board … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have ice cycles forming in refrigerator. We believe we
Hi We have ice cycles forming in refrigerator. We believe we have turned off the water to the refrigerator What is causing the problem and what do we do? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I replaced bake element but it seems the thermostat is
i replaced bake element but it seems the thermostat is acting up. the light bfor bake would come on without even touching the knob. barely turn it a little and it would go iout, im sure this is what b… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
This evening the refrig stopped working and the console has
This evening the refrig stopped working and the console has OF in place of the temps … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
My 5 year old kitchenaid Kude70fxss4 dishwasher will not
My 5 year old kitchenaid Kude70fxss4 dishwasher will not fill. The cycle ends in 2-3 seconds and the drain pump starts. It was throwing code 8-2. I changed the discharge pump, but still showing 8-2.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have an old model KitchenAid stainless steel automatic
I have an old model KitchenAid stainless steel automatic reversing disposal that I need to reset the model number is ***** 967 and I'm having trouble getting it reset the red lever at the top of the u… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have aWhirlpool Duet Steam direct drive washer. Wife
We have aWhirlpool Duet Steam direct drive washer. Wife threw a load in and pressed start. All lights off, and “door locked” light blinking. Sound of pump running, no liquid sound though. Drum appears… read more
Joel Swenson
Joel Swenson
High School or GED
3,413 satisfied customers
Refrigerator: crispers collect water. Water/ice under
Refrigerator: crispers collect water. Water/ice under crispers. Samsung French door model # RF217ACWP. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I cannot get my Frigidaire ice maker ice bin open. I believe
I cannot get my Frigidaire ice maker ice bin open. I believe the ice on the inside is frozen solid. how do I defrost the ice on the inside of the ice maker … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Looking for part JenniAir #12200039 or equal. Broke the
looking for part JenniAir #12200039 or equal JA: I'll do all I can to help. How long have you been dealing with this? Customer: broke the other day JA: Do you plan on doing the work yourself? Customer… read more
Joel Swenson
Joel Swenson
High School or GED
3,413 satisfied customers
My refrigarator doesnot work on electric. Make dometic
itis conected to 30 ampbreaker has power all i want for now is it to work on electric… read more
Cummins Power
Cummins Power
RV Service Tech
Vocational, Technical or Trade Scho
30 satisfied customers
I have a N81X model numberN811 Serial # 10218353 in my RV.
Good morning, I have a N81X model numberN811 Serial # 10218353 in my RV. It shows to be on, but not cooling. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Frontload clothes washer... Door lock light flashes & we
frontload clothes washer... Door lock light flashes & we cannot unlock the door. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x