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AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1717
Experience:  worked on appliances for around 15 years
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My refrigerator died after power blip, the display is blank

Customer Question

My refrigerator died after power blip, the display is blank and the fridge is dead except the lights are ON.
Submitted: 1 year ago.
Category: Appliance
Expert:  AppTech8579 replied 1 year ago.

Please post model number.

Customer: replied 1 year ago.
The model is:DSS25KGRC WW
Customer: replied 1 year ago.
I checked power on the control board, the 120 VAC is present. However the other two pins that goes to compressor and defrost does not have power
Expert:  AppTech8579 replied 1 year ago.

Is any fans running?

Customer: replied 1 year ago.
No, nothing is running, it's dead and only the refrigerator lights are ON.
Expert:  AppTech8579 replied 1 year ago.

DO you hear a clicking sound from the compressor?

Customer: replied 1 year ago.
Jamie, did you see my response above, the pins on control board that supplies power has no power, there is no clicking it is dead!
Expert:  AppTech8579 replied 1 year ago.

Sorry I misread that. You will need to replace the control board.

Customer: replied 1 year ago.
do you know the part number of control board for this model fridge
Expert:  AppTech8579 replied 1 year ago.

Manufacturer #WR55X10942

You can purchase it here.

Using the Star Rating Chart at the top of your page and rating me at least a 3 star is how I receive payment for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. BONUSES appreciated.

Customer: replied 1 year ago.
Jamie, thanks for the reply, I will order the card today, I agree it is control board.
Expert:  AppTech8579 replied 1 year ago.

Not a problem.

Please remember to rate me using the star rating chart at the top of your page.

Customer: replied 1 year ago.
Sure I will do that, I have the control board today, after I install it and see if the problem is fixed I will rate you the best.
Expert:  AppTech8579 replied 1 year ago.

If you need more help just post back here.