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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I just had an ice maker put in my jennair model #

Customer Question

I just had an ice maker put in my jennair model # JFC2089WEM9 Serial # K23809401. Freezer was at 16 degrees not zero, refrigerator is supposed to be at 38 degrees it is set at 55 degrees.
Tried to age settings from book, not working....Help
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 year ago.

Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?

Customer: replied 1 year ago.
The freezer has snow in it
Expert:  Kelly replied 1 year ago.

Okay, so it has a defrost component that has failed. Do you have a meter to perform electrical testing with?