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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Just got a new dishwasher installed. Model #GST696SSFS.

Customer Question

Just got a new dishwasher installed. Model #GST696SSFS. Installer tested dishwasher once installed and it ran and then he stopped it midway through the cycle. I then tried a couple of days later to run it and nothing happens.
I select the cycle normal 2:30 shows in the display and then I select the option heated dry and hi temp. Close the door it doesn't run. Am I doing something wrong.
I've tried disconnecting the power to the dishwasher to reboot and then tried the same as above and still nothing happens.
Submitted: 10 months ago.
Category: Appliance
Expert:  Kelly replied 10 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 10 months ago.
  1. Are you pressing the start button after selecting the cycles?
  2. Can you please double check that model number?