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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a bosch stackable washer and dryer. the washer has

Customer Question

Hi I have a bosch stackable washer and dryer. the washer has mold around the rubber edge and wondering how to best get rid of it. i've tried bleach. and our dryer door mechanism is loose and needs to be fixed, the door will come unlatched and dryer will stop, you can also feel air coming out the front when the dryer is on. thx, eliza
JA: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?
Customer: 2 years old and the model is bosch axxis
JA: Do you plan on doing the work yourself?
Customer: washer yes, but dryer not sure
JA: Anything else we should know to help you best?
Customer: i think that is it
Submitted: 11 months ago.
Category: Appliance
Expert:  Kelly replied 11 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • The rubber door gasket is likely moldy if the black will not come out with bleach and will need to be replaced.
  • Can you please provide the model numbers from both appliances?