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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21925
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a problem with my he pts22lcs

Customer Question

Hi I have a problem with my he pts22lcs
Submitted: 11 months ago.
Category: Appliance
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kelly replied 11 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • The display will always default to the actual temperature in the cabinet. So, I suspect the issue may be with the main control on the back of the cabinet. Do you hear a fan running in the freezer? Is the compressor running?
Customer: replied 11 months ago.
Your diagnosis was correct, the main control was defective
Expert:  Kelly replied 11 months ago.

That is great news, thank you!

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