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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22912
Experience:  Highly accurate diagnostician with over 30 years experience!
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I hv brand new CVA6805SS, it spews steam instead of foam

Customer Question

I hv brand new CVA6805SS
JA: What's the brand and model number of your appliance? How old is it?
Customer: it spews steam instead of foam milk 3 weeks old i hv tried descaling and obviously milk cleaning
JA: What are all the symptoms of the problem (error codes, flashing lights, etc.)?
Customer: for example when I make macchiato then instead of foam steams comes out
JA: What happened just before this problem started? What troubleshooting have you tried?
Customer: nothing, it was working fine i cleaned milk pipe descaling
JA: Anything else you want the appliance expert to know before I connect you?
Customer: it happens 2nd time when i make it first timers ok
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • There is likely an obstruction inside the machine. If it is still the same after cleaning, it is probably not milk but maybe a connector that is out of place. I would call for warranty service. However, if you would like help in disassembling it, I can help with that!