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ApplianceMAN, Home Appliance Technician
Category: Appliance
Satisfied Customers: 204
Experience:  Refrigeration tech that can and knows how to fix from small ice personal ice makers to large freezers, Also know furnaces.
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Dehumidifier is leaking. how do i know if it's due to ice,

Customer Question

dehumidifier is leaking. how do i know if it's due to ice, or faulty unit?
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: filter is clean. which thermostat?
JA: What are all the symptoms of the problem (error codes, flashing lights, etc.)?
Customer: none. but i do see water leaking on the side of the unit
JA: What happened just before this problem started? What troubleshooting have you tried?
Customer: bought it a month ago. i've been using it for 5 hrs a day. all fine. i moved it to a bigger room in the basement yesterday. i come home with a big puddle. the water seems to leak from the side of the unit
JA: Anything else you want the appliance expert to know before I connect you?
Customer: i've only visuallt inspected and did not want to open it as it may void the warranty
Submitted: 12 months ago.
Category: Appliance
Expert:  ApplianceMAN replied 12 months ago.
This is a stand alone unit correct ?
Expert:  ApplianceMAN replied 12 months ago.
Good afternoon, I'm a expert here on just answers, I am a active service professional in the field so sometimes Durning the day response can be delayed. I will do all I can to walk you thru in fixing and or advise. Please remember to rate my service as this is the only way I am paid for helping.