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George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  Senior Service & Technical Manager at Allsorts Recycling & Appliance Repairs
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Edgestar dehumidifier EC error keeps occuring

Customer Question

Edgestar dehumidifier EC error keeps occuring
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
Edgestar model DEP701EW
Expert:  George-Allsorts replied 1 year ago.

Hi Jim, my name is George.

The environment where the unit is operating is either too cold or too warm. You need to ensure that the area where the appliance is operating is between (41°F – 95°F).

If the above conditions are met and the area satisfactory then there is a malfunction in the device controls

Customer: replied 1 year ago.
the temperature is within range
Expert:  George-Allsorts replied 1 year ago.

Then you have an issue with the electronics of the device and will need to contact Edgestar Customer Service on(###) ###-####br />

Customer: replied 1 year ago.
I cant fix this?
Expert:  George-Allsorts replied 1 year ago.

No sorry.. This is a malfunction with the control of the appliance.