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Ask Randy 43 Your Own Question
Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3771
Experience:  20 yrs experience 18 in home,gas license , refrigeration expert
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Please. We have a Kenmore Elite and having trouble with the

Customer Question

Please. We have a Kenmore Elite and having trouble with the icemaker. In an effort to take a better look at the situation, we switched off the refrigerator at the breaker box and when we reset the switch the refrigerator did not start up.
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer: Model # 795.74023.410
JA: What are all the symptoms of the problem (error codes, flashing lights, etc.)?
Customer: We have no lights. Appears to have no power.
JA: What happened just before this problem started? What troubleshooting have you tried?
Customer: We just started. Started by checking to see which circuit breaker controlled the refrigerator - located it - turned it off and then immedicately turned it back on. The lights inside went out, but did not turn back on. Appears that the unit off.
JA: Anything else you want the appliance expert to know before I connect you?
Customer: That's all that we know at this point.
Submitted: 12 months ago.
Category: Appliance
Expert:  Randy 43 replied 12 months ago.

hello , first thing to try is what you already did but do not turn it on immediatley ..leave the breaker off for 3-5 min to give all the boards time to reset ,turning right back on right away couldve jolted it into a glitch ,try that first thx Randy