Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello, this is Dave. Sorry to hear you are having problems. Is this a freestanding ice maker or an ice maker in a refrigerator? If you can find the model number off the tag inside the refrigerator compartment it will help. Most times hollow ice is due to a short fill of water. I will wait for the model number.
Do you still need help? Please send the model number so I can better assist you. Thanks