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Have Bosch slide-in electric range, glass cooktop w/

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stainless steel surround. Followed cleaning...
Have Bosch slide-in electric range, glass cooktop w/ stainless steel surround. Followed cleaning directions but notice "shadows" seemingly UNDERNEATH glass. Anyone heard of this & how to fix it?
Submitted: 1 year ago.Category: Appliance
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Answered in 17 minutes by:
8/19/2016
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,810
Experience: Highly accurate diagnostician with over 30 years experience!
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Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • The appearance you are seeing is very common. It is a part of what happens to the glass and there is little that can be done to correct it. That being said, some models had a known issue with the glass appearance and may be covered under a service rework.
  • May I please have your model number so I am able to provide you with accurate, model specific information?
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Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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