How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Oooh, didn't know i'd get help on this site, thanks. GE

Customer Question

oooh, hi.... didn't know i'd get help on this site, thanks.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: GE Washer that won't drain..... hoping to get lucky with an easy fix
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: reading related threads
JA: Do you plan on doing the work yourself?
Customer: 8 yrs.... WBVH6240FWW
JA: Anything else we should know to help you best?
Customer: Just got back from 2 yr stint overseas. Move the washer from storage in basement in adjacent room, spent $330 to get moldy front 'O' rubbery seal replaced.... after one load, can't rinse
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Can you get to the pump?

Customer: replied 1 year ago.
Hello, i just registered and paid. First time user. Anyone there?
Customer: replied 1 year ago.
Phone probably easier....(###) ###-####
Customer: replied 1 year ago.
Mr Appliance Guru, I'm still here, ready when you are.
Customer: replied 1 year ago.
OK, 30 minutes into my first Just Answer experience, and I'm just typing with myself.
Customer: replied 1 year ago.
Mr Guru, please type me an answer back within one minute. I've got to run. Will come back if I get a reply.
Probably done with JA otherwise.
Expert:  Appliance Guru replied 1 year ago.

Yes something happened to your posts are you still here I am very sorry that they were sent to another tech, please let me know when you are here.