How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Tech Dave Your Own Question
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2617
Experience:  30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Type Your Appliance Question Here...
Appliance Tech Dave is online now
A new question is answered every 9 seconds

My Maytag 5000 w/steam dryer model# MEDE500VW0. push power

Customer Question

My Maytag 5000 w/steam dryer model# ***** push power all looks fine. push start nothing happens
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 1 year ago.

Hello, this is Dave. Sorry you are having a problem. Is anything lite up on the control? Does the light come on when you open the door?

Customer: replied 1 year ago.
everything seems fine just doesn't start
Expert:  Appliance Tech Dave replied 1 year ago.

Okay, thanks. This could be either the door switch, the thermal fuse or the broken belt switch. Open the door and make sure the switch clicks when you push the lever. Next take off the bottom pane. Here are the instructions. See if the belt around the drum is in place. If this is okay I will tell you how to test the thermal fuse.

1. Unplug dryer or disconnect power. 2. Remove two screws below the toe panel. 3. Slide the toe panel down, then pull it out from the bottom. See figure 15

Customer: replied 1 year ago.
switch clicks, is the panel you are referring to in the back or front?
Expert:  Appliance Tech Dave replied 1 year ago.

Lower front panel.

Customer: replied 1 year ago.
there are 4 hexagon shape screws is that what I remove.
Expert:  Appliance Tech Dave replied 1 year ago.

Down almost at floor level? There are generally only 2 but it could be 4. They are 1/4" size.

Customer: replied 1 year ago.
got it, with the help of course from my three year olds. Next step?
Expert:  Appliance Tech Dave replied 1 year ago.

Can you see if the belt is in place around the drum? It is a narrow belt only about 3/8" wide.

Customer: replied 1 year ago.
Expert:  Appliance Tech Dave replied 1 year ago.

Okay, with the dryer still unplugged continue to test the fuse. Watch the video from the link I provided at the end to help you. The thermal fuse is on the blower duct. It is easier to get to the fuse if you remove the lint duct. Open the door and remove the lint filter. Close the door and remove the hex-head screws from the lint filter duct and remove it. The fuse is a small plastic part with light blue wires attached. It should have continuity if you have a meter to test it but if not, you can put both wires together and tape them for safety and try the dryer just as a test. If it runs, check to make sure the vent tubing going out of the house is clean and then replace the fuse before you run a load of clothes. Let me know what happens. Dave

Expert:  Appliance Tech Dave replied 1 year ago.

Are you still there? How did you do with this? Do you still need help?

Customer: replied 1 year ago.
Hi Dave, I replaced the thermal fuse did not work. Had to have a tech come it was the circuit board.
Expert:  Appliance Tech Dave replied 1 year ago.

Okay. There would have been no need to replace the thermal fuse unless bypassing it made it run. That was the test. Sorry it wasn't simple.