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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81965
Experience:  9+ years being an appliance technician with factory training.
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Freezer is not freezing how to make it freeze and ice maker

Customer Question

Freezer is not freezing how to make it freeze and ice maker to make quick ice this was bought used we waited 4 hours to plug up next morning no ice it has new water line on has a plug dangle on ice maker ?
JA: What's the make and model? And have you checked the settings recently?
Customer: Whirlpool stainless steel modelwrf989sdamoo serial number 23106493
JA: Do you plan on doing the work yourself?
Customer: If I can
JA: Anything else we should know to help you best?
Customer: Not now
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

First, the icemaker won't make ice until the freezer gets down to temperature. If the freezer isn't freezing, you have a sealed system issue. It sounds like you may have laid the unit down if you waited 4 hours to plug the unit in and unfortunately that's not a guarantee that the unit will work normally after laying the unit down. Either way, you could have a freon leak, an inefficient compressor, or a restriction from laying the unit down. You'd need a technician to come out and check the freon pressure and tap into the sealed system to know exactly what needs to be replaced or if it just needs to be recharged.

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Expert:  Tyler Z. replied 1 year ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?