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We are trying to start the dryer as normal and it gives us a

Customer Question
message that the dryer door...
We are trying to start the dryer as normal and it gives us a message that the dryer door must be closed. It is a GE Profile Harmony dryer about 8 years old. Needless to say, the door is indeed closed; we assume it is a sensor or part. If so, I would like to fix it today before I leave for a business trip.
Submitted: 1 year ago.Category: Appliance
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Answered in 2 minutes by:
8/14/2016
Appliance Technician: Joel Swenson,
 replied 1 year ago
Joel Swenson
Category: Appliance
Satisfied Customers: 3,421
Experience: Owner at Scott's Appliance Repair
Verified

Hello, I'm Joel and will be glad to help you today.
Please provide me with the model number of the unit you are needing help with so that I can give you model specific information, as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.

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Customer reply replied 1 year ago
GE Model DPGT750EC2WW
Customer reply replied 1 year ago
Do you have what you need?
Appliance Technician: Joel Swenson,
 replied 1 year ago

yes I do, thanks for that information please give me just a few more minutes, sorry for the delay got tied up on a phone call with another customer, give me just a moment.

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Appliance Technician: Joel Swenson,
 replied 1 year ago

In order for the door to be recognized as closed by the computer the door switch must be depressed when the door is in the closed position, try pushing in the switch with the door open and see if the door error on the display goes away, if so you know the switch is good and that its not getting depressed properly, however if you press and the hold the switch in and it still shows the door as being open then the door switch is bad and needs to be replaced:

Switch

Part #: WE04X10110 - click here

let me know if you have any questions, thanks.

*******************************************************************************

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Appliance Technician: Joel Swenson,
 replied 1 year ago

Hi there,
I was just getting back with you, I see the question is still open and UN-rated and I have not heard back from you is there something else I can help you with?

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Joel Swenson
Joel Swenson
Joel Swenson
Category: Appliance
Satisfied Customers: 3,421
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Experience: Owner at Scott's Appliance Repair

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