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Hello, this is Dave. Sorry to hear you are having problems. Do you recall the codes? Most likely this is a lock assembly problem. The other thing that comes to mind it that if the water is turned off or the washer can't drain it senses this as possibly flooding and it locks the door and turns on the drain pump. So my questions are;
Can you hear something humming?
Did you get to run any load?
Are you still there? Do you still need help?