How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22584
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a microwave model no. MT6120XYQ-1. bought in 1992.

Customer Question

I have a microwave model no. MT6120XYQ-1. bought in 1992. There is an electrical problem. It loses power when I open the door . Power will come back on in a few minutes and I can reset the clock. But it loses power when I open the door. Is it worth getting this repaired ?
***** *****
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

It sounds like the main control board has issues with the door circuit. That board is not available. I would replace the microwave. The link below shows the parts for that model.