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If the coils are not getting cold touch your compressor and is it blazing hot, room temperature, or warm? Do you hear the big black round compressor running or is it silent?
About this refrigerator? No, it's all one charge for help with this issue.
That's alright we can continue typing. If the compressor is definitely running then unfortunately you either have a freon leak or an inefficient compressor. This isn't going to be something you can fix yourself. You'd need a technician to tap into the system and see if you're low on freon. If so then a freon leak repair usually runs about $450. If you're not low on freon then you'd need a new compressor which is about $650 to have replaced.
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Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?