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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My kitchenAid Aquasense ice maker was working fine until the

Customer Question

My kitchenAid Aquasense ice maker was working fine until the plumber shut off the water to the house to do some work. When we turned the water back on, the ice maker doesn't work any more. Any ideas?
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: It is a built-in unit that's about 9 years old. I'll have to look to give you the model number.
JA: Do you plan on doing the work yourself?
Customer: Not if I have to pull the unit out of it's location.
JA: Anything else we should know to help you best?
Customer: I washed all ice out of the bin and auger to make sure it wasn't jammed.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 1 year ago.
Expert:  Kelly replied 1 year ago.

Using the attached picture for reference, please let me know what you find.