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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 79450
Experience:  9+ years being an appliance technician with factory training.
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GE Advantium Microwave Oven - Model # ZSC1001 KSSO1 Issue:

Customer Question

GE Advantium Microwave Oven - Model # ZSC1001 KSSO1
Issue: When oven door is opened, interior light illuminates normally. However, at the same time the door is opened the turntable begins to operate with a chattering noise and rotates in a jerking motion. When the door is closed, the light extinguishes normally and the turn table stops.
Submitted: 11 months ago.
Category: Appliance
Expert:  Tyler Z. replied 11 months ago.

Unfortunately the issue you're experiencing means that one of the control board thinks 1 of the 3 door switches has failed. You'd need to uninstall the entire microwave and remove the top sheet metal panel and such to expose the door switches. Then test the door switches as you open and close the door to determine if one of them isn't opening and closing properly. Either replace the faulty door switch if you find one, or replace the main control board if all of them test good because it thinks one of the switches is bad.

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