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Good morning. My name is ***** ***** I'll be assisting you with your refrigerator today. This error 5y ce means you have a communication error between the display board and your main relay control board. Unfortunately the main relay control board has been re-designed due to this issue so it will need to be replaced if unplugging the unit for 5 minutes doesn't reset the issue permanently. The board is located behind the bottom vent panel below the doors. Just remove the bottom vent panel and you'll see a grey or black plastic box mounted below the refrigerator. There is a screw going up into the floor in front of the box you'll need to remove and then the box just slides forward so you can replace the board. Below is a link to the part you'll need to order and replace.
CLICK HERE for control board
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