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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14616
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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Dryer

Customer Question

Dryer
Submitted: 11 months ago.
Category: Appliance
Expert:  Appliance Guru replied 11 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

What issue are you having and what is the model number?

Customer: replied 11 months ago.
Dryer will not heat whirlpool estate model eed4400wq1 checked continuity all seems ok
Customer: replied 11 months ago.
Motor runs and blows cool air. Suspect bad timer switch
Customer: replied 11 months ago.
Cycling switch purple wires read a bit high 1.8
Expert:  Appliance Guru replied 11 months ago.

OK can you remove the back panel to get at the heater terminals?

Customer: replied 11 months ago.
Done
Expert:  Appliance Guru replied 11 months ago.

Ok with the unit unplugged...check across the two heater terminals for continuity...if you do not have that there...replace the heater. Here is a link to it with a video

CLICK HERE

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am paid anything through the site and that will also get you a DIRECT LINK emailed to you to get back to me!.....tips are greatly appreciated so thank you very much for using this service. If you have any other questions just post back to me here anytime!

Customer: replied 11 months ago.
It is working. Good continuity
Expert:  Appliance Guru replied 11 months ago.

OK check the thermal link on the upper outer left side of the heater housing for continuity.

Customer: replied 11 months ago.
Seems ok
Expert:  Appliance Guru replied 11 months ago.

Does it test closed? should read 0 ohms

Customer: replied 11 months ago.
Expert:  Appliance Guru replied 11 months ago.

OK then you either have a power issue or yes a bad timer for sure!

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am paid anything through the site and that will also get you a DIRECT LINK emailed to you to get back to me!.....tips are greatly appreciated so thank you very much for using this service. If you have any other questions just post back to me here anytime!

Customer: replied 11 months ago.
What next
Expert:  Appliance Guru replied 11 months ago.

If you have 240 volts to the unit replace the timer

Customer: replied 11 months ago.
How do i check for 240 volts
Expert:  Appliance Guru replied 11 months ago.

Get to the terminal block and check across the two outside wires for 240 volts...that is where the cord connects to the unit.

Customer: replied 11 months ago.
I cant get continuity on any post on timer
Customer: replied 11 months ago.
Nothing beeps
Expert:  Appliance Guru replied 11 months ago.

Yes that does not matter...check the power to the unit with the volt meter

Customer: replied 11 months ago.
Pretend i am an idiot. Cant seem to get volt meter to show a reading. Just touch the leads to outside wires in dryer with power connected?
Customer: replied 11 months ago.
Reading -50
Expert:  Appliance Guru replied 11 months ago.

What kind of volt meter do you have and what is it set to?