Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.
What is the complete model off the unit?
That model does not come up?
PLease post it I will be out for about 1 hour and will see it when I return thanks!
Yes that is a stuck key on the touchpad. You will need to replace the touchpad on the unit..PART CLICK HERE, there is no other fix to make it work when that happens on that unit you just need to change out the touchpad. Sorry for the delay
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I was just touching base with you because I have not heard back from you and the question is still open and unrated, if there is something else I can help you with follow up questions are free and can still be handled even after you rate the service thanks.
Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!
The error you are getting is usually caused by moisture getting in between the contacts in the membrane switch, number 2 in the diagram at the link below.
If it happens again, you may need to replace the control panel but there is a trick you can try first. Turn off the power to the appliance. Use a hair dryer to heat the panel up until very warm while rubbing firmly over each of the buttons. Often times, this will restore operation. Be sure to get the panel very warm but not hot enough to damage the plastic. If this does not work, the panel will need to be replaced.