Need Appliance Repair Help? Ask a Technician for Answers ASAP
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You will need a new latch kit, but to open it for now just grab the top corners of the console and pull back with force and it should open. Then order a new door latch kit with the complete model and color from SEARSPARTSDIRECT.COM
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I was just touching base with you because I have not heard back from you and the question is still open and unrated, if there is something else I can help you with follow up questions are free and can still be handled even after you rate the service thanks.