How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask AppTech8579 Your Own Question
AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1713
Experience:  worked on appliances for around 15 years
76126576
Type Your Appliance Question Here...
AppTech8579 is online now
A new question is answered every 9 seconds

Just hooked up wash. Machine from upstairs to downstairs and

Customer Question

Just hooked up wash. Machine from upstairs to downstairs and now the cold the water doesn't fill. Worked 2hrs ago
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Lg tromm wm2277hw
8-10yrs old
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: That's it
Submitted: 1 year ago.
Category: Appliance
Expert:  AppTech8579 replied 1 year ago.

Turn your cold water supply valve off. Disconnect the cold fill hose where it connects to the back of the washer. Check for a clog or debris on the inlet water screen on the back of the washer. If no clog then the valve is probably faulty and needs to be replaced.

Please rate me a 3 or higher so that I receive credit for helping you, thanks.

Expert:  AppTech8579 replied 1 year ago.

Anything else I can help you with?

Please don't forget to use the star rating chart at the top of your page and rate me a 3 or higher so I get paid for helping you, Thanks.