How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have a cabrio wtw8000bw. It shakes at spin speed. I have

Customer Question

HI. I have a cabrio wtw8000bw. It shakes at spin speed. I have removed the tub and cleaned all surfaces. I ran the diagnostic tests. The tub floats fine. Agitates good. drains. Goes into spin and violent shake. Did a manual motor test. F51 motor sensors are good. Spin test is violent. If I go inside the tub and try to move it back and forth it feels loose and rocking, like the bearing is shot. Could that be the cause of bad shaking. I have checked all springs. They see OK. ????? what to do
JA: Just to clarify, what's the make and model of the appliance? And has it done this before?
Customer: In message
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • Does it make a lot of noise in spin, like grinding or bearing noise?
  • Any leakage under machine or a spray ring around the interior of the cabinet at about the bottom of the tub level?
Customer: replied 1 year ago.
Expert:  Kelly replied 1 year ago.

Is the bolt tight under the cap (number 2 below)?