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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a GE model number Pss26MGPA BB and it just stopped

Customer Question

I have a GE model number Pss26MGPA BB and it just stopped freezing and cooling. I'm not sure how it is and what may be the problem [Can't find the receipt but have the manual.]
Thank you,
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: Honestly I don't know, we've had it for quit a while but I figured the model number would give a good idea. Again Model # is PSS26NGPB BB. Thank you
JA: Do you plan on doing the work yourself?
Customer: No, Depending on cost I'm thinking I may just replace it.
JA: Anything else we should know to help you best?
Customer: About how old is it and estimated cost to repair. Lights work.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  1. Is the compressor running?
  2. Can you hear a fan running in the freezer section?
  3. Can you see any frost on the back wall inside the freezer?