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Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!
If the compressor is running and you have water but not freezing, the refrigerant has leaked out and the unit is not repairable. A sealed system repair is more than the replacement of the machine. It requires a several hours of time and the replacement parts are not made available by the manufacturer.
It usually leaks as a gas so you would not see it but if the compressor is running and it is not cooling, it has leaked out.
I understand you being upset, I would be, too. However, would you rather I told you to replace a part that you did not need instead of giving you an honest answer?
I don't blame you! I am not a fan of these types of "disposable appliances," either.
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