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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22567
Experience:  Highly accurate diagnostician with over 30 years experience!
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My gyekshdss model refrigerator icemaker is not producing

Customer Question

My gyekshdss model refrigerator icemaker is not producing ice. I Ithink it may be over filled with ice but I don't know how to open the mold. Alternatively, I did notice that it stopped working after I last changed the filter.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

The water fill tube has likely frozen, preventing water from getting to the ice maker. Can you tell if there is ice in the mold now, see attached pages.