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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21901
Experience:  Highly accurate diagnostician with over 30 years experience!
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Ou side by side Whirlpool Refrigerators ice maker isn't

Customer Question

Ou side by side Whirlpool Refrigerators ice maker isn't making ice. No water is flowing into the unit. What could be the problem. We used a hair dryer thinking perhaps it was frozen but nothing happened.
Submitted: 11 months ago.
Category: Appliance
Expert:  Kelly replied 11 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

It could be the water inlet valve is faulty, the module is faulty or the optics board (depending on the model) has failed.

May I please have your model number so I am able to provide you with accurate, model specific information?