How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have a westinghouse dishwasher SB907WJ*10 ser 712 42310 it

Customer Question

i have a westinghouse dishwasher SB907WJ*10 ser 712 42310
it goes through the cycle ok but is not heating the water
the heater unit has a resistance of 26.5 ohms can you help me as to where the problem is
Submitted: 1 year ago.
Category: Appliance
Expert:  bonzaco replied 1 year ago.

Disconnect the heater and connect your multimeter to the heater leads on AC voltage and then see if youa re getting any voltage at the heater cable ends - Ian

Customer: replied 1 year ago.
had voltage for a short while then nil
Expert:  bonzaco replied 1 year ago.

OK as you have a reading through the heater but you I not getting constant power to the heater I would suggest you have a main pcb fault or your temperature sensor is defective. First thing I would do is check that the NTC temperature sensor has a resistance and that it varies as you change its temperature. It looks like this -