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What is the model and is the clock displaying?
OK if you have no clock display you need to check the power to the unit more than likely you have a power issue to the unit itself on that model. Check the power at the junction box and breaker and see a wire can be burned where the wip connects to the junction box behind the unit causing that issue.
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Yes the whip behind the oven generally will connect to a electrical junction box in there there is a high probability a wire is burned on one leg causing the dead unit...a very high probability. You would have to remove the oven from the wall to check it out. This happens a lot as there is no device in that unit that will kill the clock so this is a power issue 99.9%
If that is a warming drawer that is on a different circuit.
ok sounds good
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