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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81153
Experience:  9+ years being an appliance technician with factory training.
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How can I get out of demo mode on a Kenmore chest freezer?

Customer Question

how can I get out of demo mode on a Kenmore chest freezer?
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer: model(###) ###-#### about 3yrs. old
JA: Do you plan on doing the work yourself?
Customer: I hope to
JA: Anything else we should know to help you best?
Customer: Think an electrical surge put it in demo mode
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

If the unit is in demo mode, you press the up and down arrow together for 5 seconds and that removes demo mode. If that doesn't work, then your electrical surge apparently shorted out the control board and the board would need to be replaced I'm sorry to say.

Expert:  Tyler Z. replied 1 year ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?